Professional IT ServicesYou Can Trust
Ethical, practical computer repair and IT support at one simple rate: $50/hour. Diagnostic time is credited toward your repair, and every job is backed by a 90-day guarantee.
Our Approach
Honest computer repair focused on what you actually need — not what makes us the most money
Ethical & Practical
We recommend only the repairs you actually need. No upselling, no unnecessary services, no pressure.
Home & Small-Business Focused
We specialize in helping everyday users and small businesses with practical, affordable tech support.
Honest Referrals
If a job is outside our scope, we'll tell you upfront and refer you to a specialist who can help.
No Upselling
We won't push products or services you don't need. Our goal is to solve your problem, not grow your bill.
Service Menu
Common computer repair and setup services, all billed at our simple $50/hour rate — no surprises, no hidden fees
- Startup optimization
- Disk cleanup and defragmentation
- Software updates
- Performance assessment
- Full system scan
- Malware and adware removal
- Browser cleanup
- Security recommendations
- Clean OS installation
- Driver installation
- Windows/macOS updates
- Basic configuration
- Initial setup and user account creation
- Software installation
- Email configuration
- Data migration assistance
- Software installation
- License activation
- Basic configuration
- Compatibility verification
- Email client setup
- Account configuration
- Contact and calendar sync
- Basic troubleshooting
- Printer installation
- Driver setup
- Network/wireless configuration
- Test printing
- Router installation and configuration
- Wi-Fi network setup
- Security configuration
- Device connectivity testing
- File and folder transfer
- Photo and document migration
- Transfer verification
- Basic organization
Diagnostic Services
Every repair starts with understanding the problem — our diagnostics help identify the right fix
Initial inspection to assess the issue and provide a recommendation. Included with every service visit.
- Device disassembly and inspection
- Extended hardware and software testing
- Software analysis and hardware tracing
- Research and documentation
Simple, Honest Pricing
One flat rate for every diagnostic and repair — no menus, no guessing
- Diagnostics and troubleshooting
- Hardware cleaning and minor repair
- Everything on our service menu
- General technical assistance
Service Limitations
For ethical and equipment reasons, there are some services we are unable to provide
- Password bypass
- BIOS password removal
- Apple ID or iCloud bypass
- Microsoft account unlocking
- Security lock removal
Services will be declined if device ownership cannot be reasonably verified. This policy exists to protect both our customers and the community.
- Micro-soldering
- Logic board / motherboard repair
- Manufacturer-restricted repairs
We can refer you to a specialist for these services.
- Physically damaged drives
- Failed SSD controllers
- Cleanroom recovery
We can refer you to a data recovery specialist.
90-Day Service Guarantee
All repairs are tested before return and backed by our 90-day warranty on parts and labor for the specific repair performed
Covered
- Same issue recurring within 90 days of repair
- Parts installed during the original repair
- Labor related to the original repair
Not Covered
- New physical damage
- Unrelated software issues
- Post-service malware infections
- Environmental or electrical damage
- Normal hardware wear and tear
Get In Touch
Ready to solve your IT challenges? Contact us today to get started at our simple $50/hour rate.